Do you accept custom and personalized orders?

Yes! I love creating custom pieces for my customers. Whether you have a specific keychain style in mind or are dreaming of just the right wall hanging for your home, please send me a message. I’d love to chat about making the perfect item for you. Please be aware that out of respect for other artists’ work, I will not accept any request to replicate another artist’s design.

When will my item(s) ship?

Shipping times vary depending on the item; please see my individual shop listings for more information. Digital downloads are available for download immediately. For custom pieces, the time frame will vary, and I’ll discuss it with you as part of your custom order process. Please message me with any questions you may have about shipping time, so I can provide specifics for your individual request.

How long does shipping take?

Shipping times vary based on many factors, including which shipping option you choose and how far your package has to travel to get to you. (See individual listings for calculated time estimates.) Once I’ve handed it over to the shipping carrier, I no longer have control over it, but you can keep an eye on your package using the tracking information included in your Etsy shipping notification email.

How do you package your products?

Responsible stewardship of our natural resources is an important part of the ethics of this shop. When I package up your order, I do the best I can to use materials that are recycled, recyclable, reused, biodegradable, and/or sustainably sourced. My packaging is not perfect but I put an effort into ensuring it is mindful and responsible, as much as possible. I ask you to partner with me in reusing, recycling, or composting these packaging materials once you receive them.

How should I care for my wool wall hanging?

The merino wool wall hangings in my shop require a little bit of care during the unpacking and hanging process, and after that will hold up well for years to come. Carefully unwrap your wool wall hanging from the paper (to avoid damage, do not use scissors). After you hang the piece up, the wool will need a little time to regain its shape - you can gently smooth and arrange the fibers to help with this. Be careful not to pull on the wool strands, as this can cause damage. Never use a brush or comb on your wool wall hanging. If your wall hanging contains brass or copper accents, they will acquire a natural patina over time. You can polish them gently with a gold jewelry polishing cloth to restore their shine.

How should I care for my macrame earrings and keychains?

All of the earrings and most of the keychains in the shop are made from soft, 100% recycled cotton cord. Because of the nature of the material, you may want to give the fringy/tasseled parts of your earrings and keychains some care from time to time. Gently run a fine-toothed comb through the fringe or tassel to keep it looking its best. You can also carefully trim away any small fibers along the bottom of the fringe or tassel to keep it looking crisp. (It is normal for small fibers to appear at the ends of the strands from everyday wear and tear.) Keychains made from nylon paracord do not need to be combed or trimmed - these pieces have melted cord ends that will stay looking great for a long time without any maintenance.

Tell me more about Mwana Villages.

When you place an order with Manifold Witness, your purchase helps children and families in need. 10% of profits are donated to Mwana Villages (mwanavillages.org), an organization that works daily in the Congo to preserve and reunify families. At the Mwana refuge in Pointe-Noire, they also nurture and lovingly raise children who have been orphaned or who cannot be safely reunified with their families. Manifold Witness is honored to partner with this wonderful nonprofit providing orphan and family care that is both holistic and ethical. Heartfelt appreciation goes out with each Manifold Witness purchase - not only are you supporting one person’s small business dreams, but you’re helping so many little ones who need it. Thank you!

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Star Seller. This seller consistently earned 5-star reviews, shipped on time, and replied quickly to any messages they received.

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